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Missed Appointments


When you book an appointment with us, that time is set aside for you - and ONLY you. We never double book and we try to always be ready for you when you arrive. In return, we ask that you keep your promise to us and show up for your appointment on time.

Please understand that our therapists only get paid when they deliver a service, therefore missed appointments are costly for us and prevent us from catering to other clients.

If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you will be billed 100% of your missed appointment.