Cancellations

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In the event that you are unable to keep your scheduled appointment with us, please contact us by phone at least 24 hours prior to your appointment. You may call (780) 479-5928 or (780) 920-5928, or email us at info@true2form.ca If you do not reach us, please leave a message on our voicemail system. If we do not hear from you within this time frame, and you do not keep your appointment, you will be billed 100% of your missed appointment.

*Note: We recognize that no one is perfect and there are circumstances that are out of your control (sudden illness, family emergencies, etc) and so your therapist may make an exception to this policy on those rare occasions.